SHIPPING & RETURNS
UK Delivery:
UK Standard Delivery (2-4 business days) - £6
UK First Class Delivery - £8
UK Next Day Delivery - £10
UK Saturday Delivery - £15
International Shipping:
International Standard Delivery (7-14 days) £20
International Express is (2-3 days) (recommended) - £55
Shipping prices do not include any custom charges and the customer is liable to pay customs or duties of the products they have ordered.
Clients will receive an email upon dispatch of their order. This email will contain shipping details and tracking information for the shipment.
NKBrides retains the right to alter its shipping policies and prices without notice to the clients and at their sole discretion. All altered rates will be published on the website with immediate effect.
NKBrides shall bear no responsibility for products lost or damaged during shipping or any delays caused to due the shipping companies and no refunds will be processed from our end.
In case of any lost or damaged items, we will follow the claims process with the courier service company used and any amounts recovered from a claim will be returned to the customer.
EXCHANGE POLICY
This return policy is applicable to all products sold directly by NKBrides and will not apply to any sales by third parties. Products may be returned for store credit only, and no cash refunds will be given in any circumstances. In order to be eligible for return and store credit, you need to inform us of the return reason and issue within 7 days of receiving the items. Purchased items must be returned within 14 calendar days of receipt, must be unused, undamaged and in their original conditions. Items will only be accepted for return if they are in their original packaging. In order to maintain the strictest levels of hygiene, earrings, sets with earrings and other pierced body jewellery like nose rings will not be eligible for return. Once store credit is received for a returned item, it must be used within 3 months from the date printed on the credit voucher. Store credit may be redeemed on any item from NKBrides, and any amount not spent on a single purchase may be put towards a second purchase. No cash refund will be given in lieu of unused store credit. All conditions applicable to return of goods shall also apply to exchange of goods. To return an item, the customer must write to us at nkbrides993@gmail.com, and will receive a response within 72 hours. Returned items must be shipped by the customer at their own cost and expense to the address provided on the website. NKBrides will bear no responsibility for any damage caused to a product during shipping. If items are not received by NKBrides no refund or exchange can processed. Our return and exchange policy is however subject to the following:
(a) Items should be returned unused and unworn. Returns that are damaged may not be accepted and may be sent back to the customer.
(b) Unidentified returns may be returned to the sender.
(c) In case of any return/store-credit, all costs of shipping and handling must be borne by the customer.
(d) Sale items are not eligible for any form of returns or exchange. Majority of the times sale items are clearance / sample pieces and not brand new items. So wear and tear or minor damage is expected and these items are not returnable under any circumstances.